Answering the Call
During the COVID-19 pandemic, seniors and special needs adults have been especially vulnerable to falling ill and even possible death. Senior Resource Connection employees have gone above and beyond to keep this population sheltered in place and safe. Our services include nutrition, home health, case management, personal finance, and emergency response geared toward those living in community based housing. Since the pandemic started, the number of enrollees for our services, especially Meals on Wheels, has doubled. When we temporarily discontinued our congregate dining program due to the coronavirus outbreak, we had to redirect hundreds of participants to frozen meals which further burdened our resources. It took a lot of dedication, skill sets, extra hours and hard work to meet this uptick in demand. At our Downtown Dayton facility, a second shift in the kitchen was created to increase meal production, some delivery drivers have nearly doubled the amount of stops on their routes, and intake workers have been working feverishly to process new enrollments. Meanwhile, employees at our Salem location have gotten creative as well. To ensure social distancing, our case managers and nurses are delivering services remotely as much as possible. Our representative payees and schedulers along with other administrative staff have minimized traffic into the building for the time being. While this is not our preferred way of conducting business, it certainly helps keep our staff and clients safer for now. Our home health aides, who have direct contact with clients, are being extra cautious to protect our clients and themselves from possible infection. This requires a lot of sanitizing supplies and personal protection equipment, but through the diligence and foresight of those doing the ordering, we have been able to maintain adequate supply levels. Our front line employees, as well as those working behind the scenes, are the real heroes in the lives of local seniors and we appreciate all their extra effort during this unprecedented time. Thank you!!
Our Employees Have Heart!
